Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you're not, we offer the following return, exchange, and refund policy:
Exchanges:
- You may exchange your item(s) for a different size or a different product within 30 days of receiving your order.
- To be eligible for an exchange, the item must show no visible signs of wear and must be in its original, unused condition, with all tags and packaging intact.
Refunds:
- Refunds are dealt with on a case-by-case basis. Please reach out to us to discuss your situation.
- If your refund is approved, it will be processed to the original payment method.
How to Return or Exchange:
- Contact our customer support team at (863) 732-7221 within 30 days of receiving your order.
- Provide your order number, the product(s) you wish to return or exchange, and reason for the return.
- If the return or exchange is approved, you will be given instructions on how to send back the item(s).
- Once we receive the returned item, we will process your exchange or refund promptly.
Please note: Shipping costs are non-refundable, and the customer is responsible for the return shipping fees unless the return is due to a defective product or error on our part.
If you have any further questions or need assistance, please feel free to contact us. We're here to help!
Thank you for shopping with us!